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Business Policies

Refund Policy

Effective Date: 2/1/2024

Thank you for choosing Hurst CPA for your accounting service needs. We value your trust in our expertise and commitment to providing high-quality services. Please carefully review our refund policy before engaging our accounting services.

All Sales Are Final

At Hurst CPA, we are dedicated to delivering top-notch accounting services tailored to meet your business needs. Given the nature of our consulting and advisory services, all sales are final. We do not offer refunds, returns, or exchanges for any of our accounting services, including but not limited to:

  • Financial consulting.
  • Tax planning and preparation.
  • Bookkeeping services.
Contact Information

Should you have any questions or concerns about our refund policy or the services provided, please do not hesitate to contact our customer support team at erin@hurstctc.com. We are here to assist you and address any inquiries you may have regarding our accounting services.

Cancellation of Services

Hurst CPA reserves the right to cancel or discontinue any services at its sole discretion. In the event of such cancellation, please see cancellation policy.

Changes to the Refund Policy

Hurst CPA reserves the right to modify, amend, or update this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this refund policy periodically for updates.

By engaging in our accounting services, you acknowledge that you have read, understood, and agreed to the terms of this refund policy.

Thank you for choosing Hurst CPA for your accounting service requirements.

Cancellation Policy

Effective Date: 2/1/2024

We understand that circumstances may lead to the cancellation of our engagement, and we appreciate your cooperation. Please note the following terms in the event of cancellation:

Cancellation Terms:

Both Hurst CPA and the client have the right to cancel the engagement for any reason.

Responsibilities:

Upon cancellation, both parties agree to the following responsibilities:

Client Payment Obligations:

  • The client is responsible for paying any outstanding invoices for work completed by Hurst CPA up to the date of cancellation.

Hurst CPA Refunds:

  • Hurst CPA will promptly process refunds for any uncompleted services at the time of cancellation.

Invoicing for Completed Work:

  • An invoice for any completed work not yet paid for by the client at the time of cancellation will be issued.
Mutual Cooperation:

Both parties will cooperate in good faith to ensure a smooth and fair resolution in the event of cancellation.

Changes to the Policy:

Hurst CPA reserves the right to modify this cancellation policy at any time, with changes becoming effective immediately upon posting on our website.

By engaging in our accounting services, you acknowledge that you have read, understood, and agreed to the terms of this cancellation policy.

Thank you for choosing Hurst CPA for your accounting service requirements.

Data Privacy Policy

Effective Date: 2/1/2024

At Hurst CPA, we are committed to protecting the privacy and security of our customers’ data. This Data Privacy Policy outlines how we collect, use, disclose, and protect the personal information provided to us by our customers. By engaging with Hurst CPA’s services, you agree to the terms outlined in this policy.

Information We Collect:

We may collect the following types of customer data:

  • Personal Information: Names, addresses, phone numbers, email addresses, and other contact information.
  • Financial Information: Payment details, billing information, and other financial data necessary for providing services.
  • Professional Information: Details related to your professional background or organization.
How We Use Customer Data:

Hurst CPA uses customer data for the following purposes:

  • Providing Services: To deliver our accounting services, consulting, and related offerings.
  • Communication: To respond to inquiries, provide support, and communicate important information.
  • Transactions: To process payments and fulfill contractual obligations.
  • Improvements: To enhance and improve our services, products, and customer experience.
Data Security:

We implement reasonable security measures to protect customer data from unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption, access controls, and regular security assessments.

Data Sharing:

Hurst CPA does not sell, rent, or lease customer data to third parties. We may share data with trusted service providers who assist us in delivering our services, provided they adhere to strict confidentiality and security standards.

Compliance with Laws:

We comply with applicable data protection laws and regulations. If required by law or legal process, we may disclose customer data to regulatory authorities or law enforcement agencies.

Data Retention:

We retain customer data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to the Privacy Policy:

We may update this Data Privacy Policy to reflect changes in our data practices. The latest version will be available on our website.

Contact Information:

If you have questions or concerns about our data privacy practices, please contact erin@hurstctc.com.

Thank you for choosing Hurst CPA. We value your trust and are dedicated to safeguarding your privacy.Payment Processing

Hurst CPA values the security of our clients’ payment information. We utilize industry-standard encryption and security measures to protect all payment details provided during transactions. We do not store sensitive payment information on our servers after the completion of a transaction. Our commitment is to ensure the confidentiality and integrity of your payment data, fostering a secure and trustworthy environment for financial transactions with Hurst CPA.

Delivery Policy

Hurst CPA is dedicated to providing timely and accurate accounting services to our clients. Our delivery policy encompasses the seamless and efficient provision of financial consulting, tax planning, auditing, and bookkeeping services. We commit to delivering completed work within agreed-upon timelines, ensuring that our clients receive comprehensive and reliable financial information to meet their business needs. In cases where specific delivery timelines are established in the engagement agreement, we strive to adhere to those deadlines. Our team employs secure electronic delivery methods for reports, statements, and any other relevant documentation, prioritizing the confidentiality and integrity of client information. For any variations in delivery timelines or special arrangements, clients will be promptly notified. Hurst CPA is dedicated to maintaining a high standard of service delivery, fostering trust and satisfaction among our valued clients.

Regulatory Compliance Assurance

At Hurst CPA, we prioritize transparency, integrity, and adherence to all legal requirements governing the accounting industry. Our commitment to excellence extends to rigorous compliance with Generally Accepted Accounting Principles (GAAP), International Financial Reporting Standards (IFRS), and other relevant regulatory frameworks. Upholding the highest standards of ethical conduct, we operate in accordance with the Sarbanes-Oxley Act (SOX), Securities and Exchange Commission (SEC) regulations, and other applicable laws. Our dedication to legal compliance ensures that our clients receive services that meet the stringent requirements of the accounting profession. Trust Hurst CPA to navigate the complex regulatory landscape, providing you with peace of mind and confidence in our professional practices.